• this item is delivered by seller's own fleet. Seller will reach out to customer directly to confirm on delivery date. Contact fairprice's cs team for any returns, refunds, or exchanges.• novita will get in touch with you on the next working day to schedule the delivery/installation date and affirm your preferred filter type.• product dimension (w x d x h): 130 mm x 374 mm x 324 mm• product weight: 4.65 kg• tankless water dispenser• instant heating system• 6-stage filtration system• 4 preset volumes: 120ml, 250ml, 400ml, 800ml• 4 instant temperature: 27, 40, 70, 85 degrees• energy efficiency• smart auto maintenance• filter replacement indicator• diy eztwist filter, easy replacement in 3 steps• important note: standard water unit installation must be within 3 metres from water inlet (cannot be on opposite site), 2 metres from water outlet and 1.5 metres from power source, it cannot be installed on marble, ceramic, glass and concrete tabletop due to limitation. Water source and power source must be ready on the day of installation, otherwise installation is unable to proceed.